FAQs
Is the fabric washable?
Yes! All of our fabric has been lovingly sourced from sustainable and ethical manufactures with 3 basic parameters:
1. It must be machine washable (our pieces will be washable on cool, or 30C/85F)
2. It must be soft and breathable (for both delicate stretched mom-skin and delicate soft baby skin)
3. It must be able to withstand the longest nights and longest days and still look good! (so you'll get minimum wrinkles, and be able to hide baby spit-up and boob-leakage)
Where do you source fabric?
We believe fabric is the key to a gorgeous garment, so we spend a lot of time at trade shows (Premier Vision, London Textile Fair, etc) researching sustainable factories and fabrics that will make our breastfeeding mommas look and feel amazing.
The Dress fabric is sourced from a family factory in Lille, France.
Are magnets safe?
Yes! The magnets we use are highly specialized for use in clothing. They are safe against you and your baby's skin. And they are fused in PVC, so that they won't lose their magnetic attraction after washing.
What size should I order?
Please see our "Sizing" page for tips
Will you be creating other sizes?
Yes! We will have a full range of sizes launching soon. Please let us know what size you would like and we will try to accommodate you.
Where do you ship? Do you ship outside of the US?
Yes, We ship anywhere! We have great shipping rates across the US, but if you're a mama in the UK, Europe, Australia, Asia, Africa, etc, please just reach out and we can see what great rates our partners at DHL / FedEx can offer you :-)
Do you wholesale?
In the US we are direct-to-consumer. We like talking to the women who wear our clothes, and we love being able to provide amazing real time customer service.
We are open to relationships with boutiques and vendors outside of the US.
What is your Exchange & Return Policy?
We want everyone to be absolutely delighted with their dresses. If The Dress you ordered doesn't fit you, you can exchange or return it (unworn and with tags). Returns at leSolstice are hassle-free & easy - as a mom you have enough going on without trying to track down a lost receipt.
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
- Final Sale items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
To initiate a return or exchange, please complete the following steps:
- Email info@lesolstice.com with any product questions or problems
- Login to our online return portal using your email address and order ID
- Choose the products you wish to return or exchange from your order
- Print your prepaid shipping label that you will receive by email
- Send all items back to us using the label provided
- Postage will be free for all exchanges and store credits
How do I contact leSolstice?
We'd love to hear from you! Share your product love, size or design requests, pop-up store requests, or send over your own funny stories and photos of where you pumped on the go!
info@lesolstice.com